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How Managers Should Treat Their Own Failures And Mistakes

Leadership is no easy undertaking, and leaders and managers can often feel that all the pressure of their business rests on them. This can make it sometimes difficult to admit failures and mistakes. Ego, personal agendas and office politics can also stand in the way of acknowledging and learning from failures. 

But, to be a brilliant and accountable leader, you need to dive straight into your mistakes - avoiding the desire to run swiftly away from them. 

Of course, it is easier said than done, but this blog post covers some simple techniques you can adopt to face failures head-on!


Admit Your Mistakes

 

You're a human, so you're bound to make mistakes. When that happens, don't try and hide them or avoid them. Instead, acknowledge your faults openly and courageously. 

You can weigh the seriousness of the issue, and decide on the extent of the acknowledgement. If it’s a small issue, you can admit it to yourself and deal with it on your own. For bigger issues, make sure to inform the relevant people that need to participate in the repercussions.

 

Learn From Them

 

It's one thing to admit you are wrong and a whole different thing to make sure not to repeat that mistake. Great leadership means analysing previous mistakes, incidents and near misses and finding value and lessons from them. 

Yes, you don’t want to repeatedly make the same mistakes, but you also want to change how you view failures. 

It’s not a flop, it’s an opportunity for improvement and development. Thus, it’s vital to reflect, learn and take action!

 

Share Lessons Learned

 

As a leader, your relationship with your workers needs constant care. As in any relationship, there is power in honesty and transparency. These qualities are an essential part of being a good coach, leader and educator for your team. 

Share the mistake made, the process of working through it, and the consequent actions taken to deal with it. This way, your team will be able to trust you more and you can cultivate a positive working environment.

 

Why Is This Important?

 

There are many reasons why it’s valuable to approach mistakes more positively. These are a few benefits you can gain from positive mistake management: 

  • You earn respect
  • You develop a better culture of honesty & vulnerability
  • You set a brilliant example
  • You promote transparency, accountability, and workplace feedback
  • You stand to improve communication with your fellow colleagues
  • You motivate trust and can build a stronger team

Mistakes doesn't only humanise you more to the people you work with. It also shows strength, humility and can help you learn and grow as a person as well as a professional.

 

Final Thoughts

 

Knowing how to treat your own failures and mistakes as a leader improves your leadership and self-reflexivity. It also has positive effects on your employees or colleagues, improving communication, and valued qualities like accountability and trust. 

Although admitting your faults is a good place to start, you should aim to implement change and take action from the lessons learned. 

Utilise an incident reporting platform to help with reporting, analysing, and resolving issues, as well as to facilitate better communication and understanding of reporting failures. This way, you not only grow as a leader, but your organisation grows too by simply admitting, “Yes, that was my mistake!”

Are you looking for a tool to enable observation reporting for better error handling in your organisation? Incy.io ticks all the boxes for reporting, investigation management, is easy to customise, enables real dialogue and is a lot more. Book a demo or start a 30-Days FREE Trial to see how it can help your organisation:

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We're a tech company with a passion for helping our customers adapt to the fast changing VUCA world. We're doing that by developing easy-to-use SaaS products that make gathering, managing and analysing field information as easy as possible for the end users. Remove gatekeepers, go horizontal and learn from your mistakes before they actually happen. More info at planbrothers.io

Health and Safety Learning from Failure

Camilla Petersen

Country Manager, Denmark